Quest Diagnostics Bloomingdale East

The last two times I have been here, I have had a technician named Jennifer. She is AMAZING. Pleasant, to-the-point, and listened when I indicated Id prefer to lie down because I had passed out the last few times. Shes found a good vein both visits within 30 seconds and got what she needed within two minutes. Made sure my blood was labeled correctly. If all of my phlebotomists had been like Jennifer, I would have had significantly less stress about getting my blood drawn over my life.The waiting room is a little small, but they have a nice system for signing in and then returning to wait in your car if youd prefer to socially distance. I will come here the next time I have to get any blood drawn!

Isabelle was on duty! My wait was only about 8 min.She was pleasant and kind, personable and thorough. Paid very strict attention to the details of labeling and having me verify every vial was marked accurately, AND! She is a VERY skilled phlebotomist! Felt nothing!All healthcare workers should be this wonderful!Thank you Isabelle!

Made my appointment on line which I highly recommend, printed it and when I arrived scanned it in the reception area, barely sat down and they called my name. The technician Maria was very friendly and excellent, did not feel a thing, got the vein on the first try and I was on my way. Awesome experience!

Horrible customer service and they need training. One girl called me in and asked for my insurance card, I offered my ID to verify my info. 2nd girl runs in room and starts with blood draw, forget about verifying who the patient is, no labels on tubes, did now ask my DOB...nothing. she starts to draw blood on my right hand holding needle in her left hand and grabbed tubes from her left side using her right hand..every time she grabbed tube needle for moving which gave me pain and bruising for two days. Than she hands me cup and said go pee in it and come back, i go out looking for bathroom as she never told me where bathroom was..NO LABEL on cup. I come back and it was different girl she said just place it anywhere on table. Again no verification or label. This girls seriously needs big time training. 1st thing you do is verify information,they never asked my name and DOB.

I went to this location because of its early opening hours. I had a complicated lab order. The technician, Carissa, assisted me with her pleasant personality. She explained what she was doing from start to finish.

Had online appointment. Zero waiting time. Nurse was experienced. No pain while drawing blood. Everything was quick. No waiting.

They are were so rude and disrespectful didn’t keep record of the appointments timing they can delete your appointment which is already scheduled they have messed up system at this location I believe .

Very crowded with walk-ins, highly suggest making appointment on-line. Staff very pleasant despite the heavy workload

They dont perform drug tests after 3:30. I found out upon arrival.

Wrong blood report...had to go to an ER and get a second one which cost me > $400 after insurance.

Horrible costumer service in person and via phone.

Staff needs to leran some manners..

Nicole was very good..

Bad customer service

They are exceland!